Contact AZAZIE Customer Service
AZAZIE Phone Numbers and Emails
Toll-Free Number:
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(833) 829-5168
Customer Service:
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(844) 390-2288Toll Free
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(650) 422-2460
AZAZIE Email:
How to Contact AZAZIE?
Most Popular Number:
| Total calls: 684 | Issue resolved: 1 | Last call: Jul 15, 2025 |
AZAZIE Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AZAZIE Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AZAZIE is 8338295168. 66% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as AZAZIE may ask you for the following information to identify you as a customer: order id or tracking no, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AZAZIE Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AZAZIE is 8338295168. 66% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as AZAZIE may ask you for the following information to identify you as a customer: order id or tracking no, email or phone number.
People call AZAZIE mainly because of return/ replace, request for information, shipping and delivery.
1% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact AZAZIE is customerservice@azazie.com.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
AZAZIE Website:
AZAZIE Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8 am - 4 pm PST
AZAZIE Customer Service Reviews
I'm no longer pissed. Got a hold of an actual Azazie customer service individual, Miguel.
He was extremely nice and helpful. My try on dress arrived 2 days later, which was 2 days ago. We are one week from wedding, so I'm happy now! This issue occurred due to customs, not Azazie.
Now, if they can have their dresses not made in China, that would be a huge plus.
I was lucky that the tryon was available in my size. Of course, it was the same one I originally tried on, I believe.
Trying to send dress back, there is no live person you can talk to, and my credit card has been charged 312$, what am I supposed to do ?
new to this, so it would be nice to chat with someone on the phone rather than emails. Satisfied with the quality and process.
How Good is AZAZIE's Customer Service?
Summary of AZAZIE Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AZAZIE?
Return/ Replace Question:
- “Return question”
- “Return queation”
- “Return”
Request for Information Question:
- “I have two questions one I want to make sure that you received back to your company my three try on dresses. Second question I ordered three more Tryon dresses and I’m wondering when can I expect them?”
- “Order status”
- “Order update”
Shipping and Delivery Question:
- “Delivery and timing”
- “Dress not delivered”
- “Wrong size”
Product/ Service Question:
- “Need to reorder a dress Need to know about express shipping”
- “A problem with return labels for 2 try before I buy”
- “Purchase size wrong fits badly”
Activation/ Cancellation Question:
- “Order cancelation (ordered twice)”
- “Cancel order”
- “I cancel the order”
Payments and Charges Question:
- “Charged me too much”
- “Credit card charge”
- “Dispute”
Account Question:
- “Verifying return received for refund HRGY5G3J”
- “Account locked, order canceled, wedding July 8”
- “QR code”
Refund Question:
- “Refund update”
- “Refund”
- “My refund money hasn't come”
Staff Question:
- “Customer service”
- “You asked for feedback and I gave it to you. I never ordered anything from you,, don't know who or what service you provide and you had the nerve to charge me . WHAT FOR. As far as I am concerned you are FRAUDS1”
Website/ Application Question:
- “Website won’t let me schedule return for try on dresses”
Cards Question:
- “What type of creditcard do you take visa or?”
Other Question:
- “Alteration issue”
- “Averiguar costo de vestido”
- “No progress”
Compare AZAZIE Customer Service To
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