Skip to content
Write review For Business
  • Login

Contact AZAZIE Customer Service

How to Reach a Person at AZAZIE

Verified Contact Information

Toll-Free Number:

  • 1-833-829-5168
Call customer service

Customer Service:

  • 1-844-390-2288
    Toll Free
  • 1-650-422-2460

AZAZIE Email:

Customer Service
Send Message

AZAZIE Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular AZAZIE Phone Number
1 (833) 829-5168
Average Hold Time
Less than 1 minute
Average Calls duration
1 minute
Most Popular AZAZIE Email Address
customerservice@azazie.com
AZAZIE Live Agent Availability
42% of callers successfully reach a real person
Issue Resolution Rate
Low (1% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact AZAZIE?

Most Popular Number:

(833) 829-5168
Total calls: 785 Issues resolved: 2 Last call: Apr 16, 2026

AZAZIE is a well-known wedding dress brand recognized for its excellent commitment to customer service. For those interested in contacting Azazie customer service, they provide an array of phone numbers to hear out and resolve their customers' diverse needs. The toll-free Azazie phone number can be contacted at 1-833-829-5168, allowing customers to ring without any call charges. Alternatively, you can also dial the Azazie customer service number at 1-844-390-2288, which is received by a well-trained support executive who will be happy to assist you.
Moreover, if the above-mentioned lines are busy, you can also reach out to their secondary toll-free Azazie contact number, which is available at 1-650-422-2460. However, it is essential to note that the Azazie customer support team is operational for specific hours from Monday to Friday, between 8:00 AM and 4:00 PM PST. Reaching out within these hours will resolve your question or concern swiftly.

Should you need to visit the Azazie location, you can drop by their corporate office in the heart of San Jose, California. In particular, if you wish to discuss custom bridal wear and dresses for bridesmaids, it is best to see them in person at their Azazie address: 148 E Brokaw Road, 95112. It is highly recommended to use the Azazie contacts to speak to their customer service team before visiting them. This ensures that your time is rewarded and your specific needs are accommodated.
Nevertheless, keeping their address on hand can prove valuable, whether you’re an existing customer or simply interested in learning more about their products and services.

It is simple and straightforward to contact customer support via Azazie live chat. When you visit their official website, you should be able to spot an Azazie chat icon at the top right corner. To start a chat with their customer service team, simply click on this icon and fill in some basic information, including your email, name, and the nature of concern. Once you have described your query, you can request a live Azazie customer service chat session during business hours. An automated chatbot might greet you if you reach outside these hours.

For those who prefer email over chat sessions or phone calls, a dedicated Azazie customer service email help desk lets you send your questions or concerns. Well-versed in handling queries ranging from returns and exchanges to order tracking & management, as well as suggestions about the fit of their dresses, they’re readily available to assist you.
Moreover, the Azazie customer service staff is adept at the most commonly used languages, including English, Spanish, and French. You can type your email in your preferred dialect, and the Azazie team will help you with the best possible solution.

PissedConsumer Club

Contact Information

AZAZIE Website:

AZAZIE Help Center:

Corporate Office Address:

Azazie, Inc.
148 E Brokaw Road
San Jose, California 95112
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 am - 4 pm PST

More contact details

Summary of AZAZIE Customer Service Calls

1.1K TOTAL
CALLS
00:49 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AZAZIE?

Return/ Replace Question:

  • “Return”
  • “Returns”
  • “Need to make a return”

Request for Information Question:

  • “Large order questions”
  • “Checking on my order”
  • “Checking on my order delivery??”

Shipping and Delivery Question:

  • “Wanted to know the delivery date”
  • “Size”
  • “I received jacket n suit bag but matching suit pants ( 44 inch waist Long ) and Tie didn't come I haven't received notice of back order ????”

Product/ Service Question:

  • “Need to reorder a dress Need to know about express shipping”
  • “A problem with return labels for 2 try before I buy”
  • “Purchase size wrong fits badly”

Payments and Charges Question:

  • “Full amount refund”
  • Found total amount to original payment method
  • “Fraud”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel an order”
  • “Canceling an order”

Refund Question:

  • “Refund”
  • “Check in refund for returned items”
  • “Refund update”

Account Question:

  • “Verifying return received for refund HRGY5G3J”
  • “Account locked, order canceled, wedding July 8”
  • “QR code”

Staff Question:

  • “Customer service”
  • “You asked for feedback and I gave it to you. I never ordered anything from you,, don't know who or what service you provide and you had the nerve to charge me . WHAT FOR. As far as I am concerned you are FRAUDS1”

Cards Question:

  • “Waiting for a gift card code for my exchange”
  • “What type of creditcard do you take visa or?”

Website/ Application Question:

  • “Website won’t let me schedule return for try on dresses”

Other Question:

  • “I am confused by your company”
  • “My dress”
  • “An order”

Compare AZAZIE Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Revelry
Revelry Customer Service
Birdy Grey
Birdy Grey Customer Service
Jenny Yoo
Jenny Yoo Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about AZAZIE? What happened? What can we help you with?
Submit review Don't show this popup
AZAZIE
Reviews Contacts Community